Privacy Policy

Effective Date: 08/08/2025

Maison Drakos (“we,” “our,” “us”) values your trust and respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit MaisonDrakos.com or interact with our services. By using our site, you agree to the terms outlined here.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

Name, billing/shipping address, email, phone number
Payment details (processed securely via third-party providers; we do not store full payment card numbers)
Order history and preferences
Communications sent to us via email or website forms

b. Information Collected Automatically

IP address, browser type, and device information
Pages visited and time spent on the site
Cookies and similar technologies to improve your browsing experience (see Section 5)

2. How We Use Your Information

We use the information we collect to:

Process and fulfill orders
Communicate with you about orders, promotions, and updates
Improve website performance and user experience
Detect and prevent fraud or unauthorized transactions
Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information only with:

Service providers who assist in order processing, payment handling, shipping, or marketing
Legal authorities when required by law or to protect our rights
Analytics providers for site performance monitoring (aggregated, non-identifiable data)

These parties are only authorized to use your information for the services they provide to us.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. While we take precautions, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.

5. Cookies & Tracking Technologies

We use cookies to:

Remember your preferences and settings
Enable certain site features
Analyze site traffic and usage patterns

You can manage cookies through your browser settings. Disabling cookies may affect site functionality.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request corrections or updates
Request deletion of your personal data (subject to legal or transactional requirements)
Opt-out of marketing communications at any time

To exercise these rights, email admin@maisondrakos.com.

7. SMS & Email Communications

If you opt in to receive marketing emails or SMS notifications, we may send you updates about promotions, new arrivals, and special offers.

Email Opt-Out: Click the unsubscribe link at the bottom of any marketing email
SMS Opt-Out: Reply “STOP” to any text message you receive from us

8. Retention of Information

We retain personal information only as long as necessary to fulfill the purposes described above or as required by law.

9. Changes to This Policy

We may update this Privacy Policy at any time. The updated version will be posted on this page with a new effective date. Continued use of our site after changes are posted means you accept the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Maison Drakos
Email: admin@maisondrakos.com